CARAS Automates Portfolio Reporting for 70+ Projects, Boosting Client SatisfactionCARAS Automates Portfolio Reporting for 70+ Projects, Boosting Client Satisfaction

CARAS Automates Portfolio Reporting for 70+ Projects, Boosting Client Satisfaction

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About CARAS

Construction and Remediation Advisory Services (CARAS) is a premier, Sydney-based Advisory and Project Management firm, dedicated to creating better environments for their asset owner clients and surrounding communities. CARAS are experts in construction project and program management, with a proven track record of guiding projects from inception to completion.

CARAS is a leading advisory and project management firm based in Sydney, Australia, serving national clients.
CARAS is a leading advisory and project management firm based in Sydney, Australia, serving national clients.

Background

As the project portfolio expanded and CARAS began managing a $50 million+ capital projects program for a client, they anticipated substantial reporting challenges.

❌ No Standardisation: Using spreadsheets with dozens of tabs and formulas across 70+ projects would make it difficult to ensure consistent and accurate reporting.

❌ Manual Aggregation: Manually consolidating over 70 project spreadsheets and multiple tabs would have been cumbersome.

❌ Reporting & Client Expectations: Presenting old school reports and spreadsheet data to their client is a quality & reputational risk for CARAS.

“(before Mastt)..it was not as efficient as it could have been. The projects were managed using excel which was some inherent risks with information not syncing and ensuring macros are all linked. We were also saving files and documents on an online drive, where 2 people can't look at the same information at the same time…"
Lachlan Morgan, Project Manager

Lachlan from CARAS observing a Mastt Dashboard report & financial ledger.
Lachlan from CARAS observing a Mastt Dashboard report & financial ledger.

Solutions

CARAS turned to Mastt for its leading Reporting Platform to overcome these challenges and deliver outstanding results for their national client. CARAS sought to save time, increase workflow efficiency and deliver better, faster reporting on this complex program of 70+ projects. CARAS deployed the Mastt's Reporting Platform quickly and easily at Project, Program and Portfolio levels:

  • Project: Instant & automated setup of 70+ projects.
  • Program: Automated program dashboards for 10 individual regions.
  • Portfolio: Automated portfolio dashboard, providing a single view of all 70+ projects

"As a business owner, having Mastt’s reporting platform in place gives me more confidence that the team is working in a standardised “best-practice” manner, providing an extremely high-quality service."‍

Niall Byrne, Director

Key factors for CARAS in selecting Mastt were:

🟢 Fast Setup: Mastt provided standardised project tools out of the box, ensuring best practice and standardisation and no setup effort on 70+ projects. 

🟢 Automated Data Roll-Up: With the projects standardised in Mastt, CARAS benefited from Mastt’s automated data aggregation, eliminating the need for manual data checking and aggregation to create Program and Portfolio reports.    

🟢 Quality Control: Mastt ensures quality and consistency across the program, simplifying the reporting process and ensuring CARAS deliver high-quality, timely project and portfolio report on a monthly basis. 

🟢 Comprehensive Reporting and Drill Down: Mastt’s automated charts, table and visualisations allow CARAS to develop reports that meet the needs of each Project, Program and Portfolio.

“All the relevant information is on the Mastt’s platform, so there is no need of sifting through folders. It’s all in one place, live, so we don’t have to worry about using an outdated spreadsheet.”
Lachlan Morgan, Project Manager
CARAS' report to their national client using a customised Project Owner Dashboard.
CARAS' report to their national client using a customised Project Owner Dashboard.

Benefits

Mastt's Reporting Platform automated and streamlined the reporting and management processes for CARAS, enabling strong benefits realisation, including:

🔷 Increased Client Satisfaction: CARAS’ client saw significant value from improved quality and speed of reporting. The ability to deliver visual, high-quality, timely reports strengthened the client relationship and demonstrated CARAS’ commitment to excellence​.

🔷 Improved Visibility and Decision Making: Enhanced visibility into project data allowed for better-informed decision-making processes. CARAS' Head of Project Management and each Project Manager can quickly access accurate and up-to-date information, facilitating more effective project oversight and control.

🔷 Cost and Time Savings: CARAS' realised significant time savings in capturing data, automating aggregation and report preparation, freeing up time for reinvestment into CARAS core services resulting in cost, time and quality outcomes.

Conclusion

CARAS’ adoption of Mastt transformed their program management reporting on this complex $50m program, enabling their team to handle complex reporting on 70+ projects with ease and efficiency. Mastt has become an integral tool for CARAS, who continue to deliver exceptional project management services and drive continued business growth.

Congratulations Niall, Mattia, Lachie and the CARAS team on your ongoing success.

Project Info

Mastt Customer
CARAS
Location 
New South Wales, Australia
Capital Projects Value
$50m+
Industry 
Aged Care
Type 
Project Management Consultant

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